Jenny started at Troy's first office doing secretarial work. Recently she’s rejoined the agency with a particular focus on customer service, such as answering phones, filing, taking payments, and quoting. She enjoys this because it allows her to interact with customers, and help the office to be more efficient. She lives in Wooster with her husband Troy (TC) and daughters Rachel & Hattie. She enjoys spending time with family and going to kid’s events.