A WORKING TEAM
for all your insurance needs

Our Team

Payments & Office Assistance

Hailey started her career in insurance with Troy Miller Agency August of 2022 at our Berlin office location. She is a 2022 Triway graduate. Hailey resides in Killbuck with her family. She is excited to help customers with their insurance needs. In her free time she enjoys hiking and...

Personal Lines

Tyler joined the TMA team May of 2020 and is an agent out of our Berlin location. He started in the insurance world in 2016 and loves working and creating relationships with his clients. He resides with his wife Kali in New Philadelphia and they have a son named Audie. Tyler has served...

Maggie joined our personal lines team in December of 2017. She has been a licensed agent since 2004. Maggie enjoys customer interaction and loves helping others. She resides in Wooster with her husband Aaron and son Lincoln. In her free time she enjoys making jewelry, going for long...

Tasha began her insurance career in April of 1998. She is currently licensed in property, casualty, life & health. Tasha joined our team in May 2015. She enjoys working with clients and is very much a people person. Tasha is a graduate of Triway High School and currently resides in...

Penni joined the Troy Miller Age in February of 2017 and works in the Shreve location. She has worked in the insurance industry since 1988. Penni genuinely enjoys working with local clients and assisting them with their insurance needs. She lives near Millersburg with her husband Don...

Commercial Lines

Cindy began her insurance career in November 1997. The thing she likes most about her job is getting to know her clients on a personal level. She has two daughters and two grandchildren who she enjoys spending time with. She lives in Millersburg and is very involved in the local 4-H...

Lisa joined our team in May of 2011. She loves creating lasting relationships with her customers and helping them find the right fit for their insurance needs. Lisa is a graduate of West Holmes High School and currently resides in Jeromesville, Ohio with her husband, Kyle and sons, ...

Rhonda joined our team in January of 2018 and began her career in 1988. She is licensed in property & casualty and life & health insurance. Rhonda is a second generation agent as her mother was an agent for 25 years. She has also passed the torch to her daughter and niece who...

Life Insurance & Financial Planning

Cody Austin

Cody began working at the Troy Miller Agency in January of 2014. Cody is the main contact person in our offices for life insurance, financial planning and Medicare supplements. He enjoys finding solutions to customer needs that met both their budget and needs. Cody lives in Wooster...

Human Resources

Nona has worked in the agency since February of 2007, though being married to Troy she has played a role since the beginning. Nona lives with Troy and their 3 children Clay, Tate & Taylor. Most of her free time is spent with the children and their hobbies which include, band,...

Principal

Troy began selling insurance 1985, and in 1993 he started the Troy Miller Agency. He started selling insurance out of his home and later established his office in Shreve Ohio. In 2008 the opportunity presented itself to allow his business to grow and he purchased Snyder Insurance in...