A WORKING TEAM
for all your insurance needs

Our Team

Payments & Office Assistance

Jenny started at Troy's first office doing secretarial work. Recently she’s rejoined the agency with a particular focus on customer service, such as answering phones, filing, taking payments, and quoting. She enjoys this because it allows her to interact with customers, and help the...

Clay joined our team in December of 2013 in our Berlin office, and has since moved to our Shreve office. Clay enjoys meeting new people and will always greet you with a smile. In his free time he enjoys working on diesel trucks, spending time with friends and family and working on his...

Personal Lines

Don has been in the insurance industry since 1972. He brings with him a great deal of knowledge about the industry. He gets satisfaction from meeting new people and helping clients to feel comfortable with the services we offer. Don lives in Lakeville with his wife Barb. His hobbies...

Maggie joined our personal lines team in December of 2017. She has been a licensed agent since 2004. Maggie enjoys customer interaction and loves helping others. She resides in Wooster with her husband Aaron and son Lincoln. In her free time she enjoys making jewelry, going for long...

Kori joined our team October of 2018 and works in our Berlin office. She enjoys being able to help others and being a part of the team. Kori is a West Holmes graduate and resides in Millersburg. In her free time she enjoys reading, helping with gymnastics classes and spending time with...

Felicia joined our team August of 2013 and works in our Berlin office. In her eyes, the best part about working in the Insurance industry is being able to help others and the relationships it creates. Felicia is a West Holmes graduate and resides in Millersburg with her two cats Roscoe...

Tasha began her insurance career in April of 1998. She is currently licensed in property, casualty, life & health. Tasha joined our team in May 2015. She enjoys working with clients and is very much a people person. Tasha is a graduate of Triway High School and currently resides in...

Penni joined the Troy Miller Agency in February of 2017. She has worked in the insurance industry since 1988. Penni genuinely enjoys working with local clients and assisting them with their insurance needs. She lives near Millersburg with her husband Don and daughter Jenna. When not at...

Commercial Lines

Cindy began her insurance career in November 1997. The thing she likes most about her job is getting to know her clients on a personal level. She has two daughters and two grandchildren who she enjoys spending time with. She lives in Millersburg and is very involved in the local 4-H...

Amy started working at the agency in February of 2016. She enjoys meeting and helping new people. She lives in Shreve with her husband Robert and her sons, Torin and Seth. In her free time she enjoys spending time with her family and playing softball.

Lisa joined our team in May of 2011. She enjoys the every day challenge of working with existing and potential clients and knowing that she has provided them a service that they need.  Lisa is a graduate of West Holmes High School and currently resides in Perrysville, Ohio with her...

Rhonda joined our team in January of 2018 and began her career in 1988. She is licensed in property & casualty and life & health insurance. Rhonda is a second generation agent as her mother was an agent for 25 years. She has also passed the torch to her daughter and niece who...

Life Insurance & Financial Planning

Cody began working at the Troy Miller Agency in January of 2014. Cody is the main contact person in our offices for life insurane, financial planning and Medicare supplements, and he excels at finding products that will meet the needs of his customers. He lives in Wooster with his wife...

Human Resources

Nona has worked in the agency since February of 2007, though being married to Troy she has played a role since the beginning. Nona lives with Troy and their 3 children Clay, Tate & Taylor. Most of her free time is spent with the children and their hobbies which include, band,...

Principal

Troy began selling insurance 1985, and in 1993 he started the Troy Miller Agency. He started selling insurance out of his home and later established his office in Shreve Ohio. In 2008 the opportunity presented itself to allow his business to grow and he purchased Snyder Insurance in...