A WORKING TEAM
for all your insurance needs

Our Team

Payments & Office Assistance

Jenny Carr started at Troy's first office doing secretarial work.  Recently she’s rejoined the agency with a particular focus on customer service such as answering phones, filing, taking payments, and some quoting.  She enjoys this because it allows her to interact with customers, and...

Clay joined our team in December of 2013 in our Berlin office and has since transferred to our Shreve office.  Clay enjoys meeting new people and will always greet you with a smile.  In his free time he enjoys working on diesel trucks, spending time with friends and family and working...

Personal Lines

Amy started working at the agency in February, 2016. She enjoys meeting and helping new people. She lives in Shreve with her husband Robert and her son’s, Torin and Seth. In her free time she enjoys spending time with her family and playing softball.

Felicia joined our team August of 2013 .The best part about working in the Insurance industry in her eyes is being able to help others and the relationships it creates. Felicia is a West Holmes graduate and resides in Millersburg with her two cats Roscoe and Brooke. In her free times...

Tasha began her insurance career in April of 1998 .She is currently licensed in Property & Casualty, Life & Health and has her series 6 license.  Tasha joined our team in May 2015.  She enjoys working with clients and is very much a people person.  Tasha is a graduate of Triway...

Penni joined the Troy Miller Agency in February of 2017. She has worked in the insurance industry since 1988. She genuinely enjoys working with local clients and helping them with their insurance needs. She lives near Millersburg with her husband Don and Daughter Jenna. When not at the...

Commercial Lines

Cindy began her insurance career in November 1997. The thing she likes most about her job is getting to know her clients on a personal level. She has 2 daughters and 2 grandchildren who she enjoys spending time with. She lives in Millersburg and is very involved in the local 4-H...

Lori began working for the Agency in the Berlin Office in the Summer of 2015. She finds it gratifying to help clients understand their insurance and fills any voids they may be unaware of. She lives with her husband Ryan in Holmesville. Her main hobby is photography.

Lisa joined our team in May of 2011 .  She enjoys the every day challenge of working with existing and potential clients and knowing that she has provided them a service that they need.  Lisa is a graduate of West Holmes High School and currently resides in Perrysville, Ohio with her...

Life Insurance & Financial Planning

Cody began his insurance career in January of 2014.  Cody is the main contact person in our offices for Health, Life & Investments and he excels at finding products that will meet the needs of the customers he meets. He lives in Wooster with his wife Ashley and spends his free time...

Human Resources

Nona has worked in the agency since February of 2007 though being married to Troy she has played a role since the beginning. Nona lives with Troy and their 3 children Clay, Tate & Taylor and most of her free time is spent with the children and their hobbies which include, Band,...

Principal

Troy began selling insurance 1985 and in 1993 he started his own agency and that’s when the Troy Miller Agency was established.  He started selling insurance out of his home and later established his office in Shreve Ohio.  In 2008 the opportunity presented itself to allow his business...

Agent

Don has been in the insurance industry since 1972.  He brings with him a great amount of knowledge about the industry. He gets satisfaction from meeting new people and helping clients to feel comfortable with the services we offer. Don lives in Lakeville with his wife Barb. His hobbies...